Student Loans
Complete Guide..
STEP 1: Quick Qualification Call
Call GuidanceResourcesAllience at 800-773-7944 to speak with an enrollment specialist. There’s no cost to check if you may qualify for available relief options—or to get clear answers to your questions. Our advisors will review your situation, explain what programs may apply, and walk you through the next best step.
STEP 2: Enroll in Your Program
If you decide to move forward, your enrollment advisor will help you choose a convenient monthly draft date and send your enrollment agreement for secure e-signature. After signing, you’ll receive a finalized copy for your records. We’ll then collect and submit the required documents to our processing team, and your specialist will stay in touch if anything else is needed.
STEP 3: We Handle the Paperwork
Once you’re enrolled, GuidanceResourcesAllience prepares and files the necessary paperwork on your behalf, making the process simple and organized—so you can focus on moving forward with confidence.
STEP 4: Monitoring & Progress Updates
We’ll actively monitor your application status and follow the process closely. Monitoring is important to help keep your file moving forward under the terms discussed and to reduce delays whenever possible.
Approvals can take approximately 60–120+ days, depending on the program and processing timelines. We’ll keep you updated throughout the process.
STEP 5: Annual Re-Certification Support
Many programs require annual re-certification to remain eligible. Typically, this involves submitting updated income verification to your loan servicer each year.
We’ll guide you through what to submit, when to submit it, and how to stay compliant—so you can remain eligible year after year.
STEP 6: Program Completion & Discharge
At the end of your program term, you may be eligible for discharge of any remaining qualifying balance—meaning you could be released from additional remaining principal and/or interest on your federal student loans, depending on the rules of your program.